Customer Testimonials

"My sales person did not make me feel pressured at all and was willing to work with me to get the price I wanted."

—Selina P., September 2018

"Great new facilities. Made appointment and quick easy drop off. Raymond was very helpful and everything went according to what we agreed on."

—Bruce W., September 2018

"Service advisor was incredibly nice. Super efficient, much better experience than the old Redwood City! Looking forward to coming back."

—Molly F., September 2018

"People working at this dealership are friendly, honest, cordial and are on time with their appointments. They also take the extra mile to make customers feel welcome. I have all the faith in the world in what they tell me. The new waiting room is outstanding with all the latest furnishings and electronic equipment. They finished with my car ahead of the time promised back to me. Very friendly personnel and even remember customers names."

—Irene J., September 2018

"Friendly and helpful service rep. Everything requested-done and more. Complimentary car wash also a nice feature."

—David W., September 2018

"Yama was super friendly and very helpful. He knew everything about the vehicle we were asking about and wasn't pushy about the sale. We appreciated the patience he had when answering our questions. Alan was very friendly and quick in processing our sale too. The new showroom is very nice, modern, and clean...bathrooms too."

—Vincent C., September 2018

"Big space which doesn't make you feel that you are being rushed Kids play area (My son loved spending time there) so the adults can take care of business Competitive pricing."

—Aman S., September 2018

"I love your new set up with the Kids Play Area. It really made the wait a breeze."

—Erin L., August 2018

"Friendly staff that are always helpful!"

—Julio O., August 2018

"Great service by all involved!! Thank you!"

—Kelly S., August 2018

"My experience was excellent from the time that I arrived at the new dealership to the time my service was completed. My advisor was very helpful, he offered me other maintenance services that will extend the lifetime of my CRV."

—Pamela G., August 2018

"Making the appointment by phone went easily, I was able to get in quickly and dropping off the vehicle was quick & easy."

—Anne H., August 2018

"Swift action. Short response time. Currently the best service center I have visited."

—Suhas J., August 2018

"Raymond was great. He explained everything to me, printed out my service history (because I am moving to South Carolina), and was very accommodating. He's my favorite service advisor."

—Jan L., August 2018

"I liked the new building, and the service specialist did a good job of listening to my concerns of things that might need service."

—Bob C., August 2018

"I really liked how they spend their time showing me all of the safety features in the car."

—Julie K., August 2018

"Great experience all the way around!"

—Brian C., August 2018

"Excellent experience. Ryan is a great salesman and helped us get the right car at a great price."

—Matthias E., August 2018

"Staff was professional and efficient. Car was ready on time w/scheduled maintenance completed and recommendation for upcoming maintenance."

—Cathleen Y., August 2018

"Ryan was very helpful in explaining the difference between the various Accord models. He was quick to take us on a test drive of the model that we selected and he did a great job of quickly securing the model in the colors I wanted. The purchase process also went very smoothly at the price that we had discussed on the phone."

—Robert D., August 2018

"This is my first time going to the new location, but the signage was very clear and wasn't confusing at all. I came in for an oil change and I was helped by Ivan who was very friendly and helpful. I was told my oil change would take an hour, but it only took about 40 minutes, which was a nice surprise! Another great customer service experience!"

—Camille S., August 2018

"Everything was straight forward and people who work there are amazing. They know their duties and at the same time the still don't forget about their personalities and it makes you feel relaxed when you are filling tons of documents that require you signature."

—Arna S., August 2018

"Strong customer service and great work on my car."

—Daniel G., August 2018

"Ryan was very helpful in explaining the difference between the various Accord models. He was quick to take us on a test drive of the model that we selected and he did a great job of quickly securing the model in the colors I wanted. The purchase process also went very smoothly at the price that we had discussed on the phone."

—Robert D., August 2018

"I'm fully satisfied with the service. The waiting place was also nice."

—Beomjoon S., August 2018

"Everyone was friendly."

—Jesus I., August 2018

"Service advisor worked to find a less expensive solution to resolve a problem. That was greatly appreciated."

—Gary K., August 2018

"Incredible customer service. The staff went out of their ways to help me."

—Nancy H., August 2018

"I loved working with Yama, I feel I made a new friend."

—Diane F., August 2018

"Nicholas Plangsiri is the nicest and most informative advisor I have met. He was quick, detailed, and precise with the whole process. If I had any questions, he would be able to answer with ease and is very approachable. Seriously, he deserves a promotion."

—Brian V., July 2018

"Luis the sales associate was awesome to work with. Very helpful and honest."

—Matthew F., July 2018

"Beautiful facility with more than adequate waiting space. I was very impressed with the customer service."

—Dana O., July 2018

"Everybody was nice and willing to help us out."

—Joanna H., July 2018

"Customer service. Everyone at the dealership was nice and they helped make the car affordable for me to have. They didn’t push me which usually happens at dealerships. I go too try all the features out prior to buying the vehicle."

—Jake M., July 2018

"Bobby Quema was an EXCELLENT sales rep and really walked me through the whole process. A very friendly and professional individual!!!"

—Michael M., July 2018

"I love the instant welcome that was given by the staff. I always end being helped by a young man named “Pompeyo “P” Castro. Always so kind, courteous, helpful and goes above and beyond. The whole staff was welcoming and always smiling, which makes me feel welcome and makes me want to buy another car from Primo Honda! By the way, I live right next door to a Honda dealer but I drive the extra distance because I love Primo Honda and the amazing staff!!!"

—Kunal N., July 2018