Customer Testimonials

"The service advisor, Samuel was very informative and kept me updated the entire time my car was in for repair. Always available when I called back and accessible via email when calling was a challenge for me at work. I also appreciated the Uber service your dealership offered me to and from work."

—Carlos L., February 2019

"Art is an awesome advisor. While soft spoken, he was efficient and knew exactly what I was looking to get done. Explained everything for me, and I never felt that he was trying to over sell me on something for my car that I didn’t need. I requested a quote for a trailer hitch, and he sensed at my reaction at the cost (it was over $1500!!) and suggested that I shop around but offered a 10% discount if I still came back to get the Honda OEM installed at the dealership. He is by far the best service advisor I’ve ever dealt with in 20+ years of owning Hondas. I’m definitely bringing my vehicle in to Primo to see Art for as long as I can!"

—Tony K., February 2019

"High Five, Yeraldyn! Yeraldyn made our buying experience fun! She was very sincere, knowledgeable and worked hard to make it happen for us. Yeraldyn was very attentive and had high energy throughout the process, making sure to answer any question. After the sell she made sure to take the time to educate us on all the intricacies of the Passport. We needed tutored because we are Element people. Not used to the high tech functionality of a Passport. She stayed late until we were comfortable. Yeraldyn was very patient and a good teacher of the product."

—Michael T., February 2019

"I had previously taken my Clarity to another dealership twice, and Primo Honda went above and beyond to exceed my expectations and thankfully solve my car issue. Any questions I had were explained time in great detail."

—Vanessa C., February 2019

"The staff was helpful and friendly. This was my first car purchase and they made me feel comfortable."

—Kendra H., February 2019

"Renan made my very first car purchase an excellent experience. He was attentive and listened to what I wanted in my vehicle. He was able to get a lease rate that works for me."

—Judith J., January 2019

"Raz was incredibly knowledgeable about all of the Honda cars and was able to provide me expert guidance on selecting the right car for my needs."

—Rachel S., January 2019

"I didn’t have a service appointment and it was pretty late in the afternoon on a Saturday... they still were very welcoming and had my car finished faster than expected."

—Matthew R., January 2019

"I've had superb customer care and fair product/services pricing from both the sales floor and the service department. I have four Honda vehicles (2005 - 2019) and will continue to bring my business to Primo - I recommend Primo to anyone needing service or seeking to purchase a new vehicle."

—Megan F., January 2019

"Outstanding service! Quick to respond, professional and friendly."

—Leticia T., January 2019

"Loved doing business with Primo Honda."

—Abhi M., January 2019

"Our experience was excellent. Quick assistance and quality service."

—Amit P., January 2019

"Yama Nazar was great to work with. He was very friendly and informative. From start to finish, the staff made the process of leasing a new car quick and easy."

—Stephen F., January 2019

"Nice waiting room for kids, easy to book appointments online, and a speedy service."

—Erin L., January 2019

"Great and friendly staff. The place is very clean and the lobby is nice. Only took an hour for them to do the oil change and inspection. Overall fantastic experience with the Primo Honda staff. I have already recommended it to a lot of my friends and it is my new go-to spot for service."

—Kevin C., January 2019

"Our experience was awesome. Bobby our salesman was so informative and approachable. He answered all of our questions, stayed late for us, went over our new car in detail."

—Audra C., January 2019

"Efficient, timely, friendly service, very nice waiting area and plenty of electrical outlets. Clean and great natural light."

—Christopher K., December 2018

"Jim Freeman got off the elevator on Friday and saw us looking perplexed and a bit lost. He asked if he could help us. He took great care of us throughout the process. I wanted to look at Hondas, but I fully expected to buy a Toyota. He showed us exactly what we wanted in a car and was totally available without pressure. The Clarity fit us perfectly. He gave us space and accommodated our concerns. We drove the new Clarity off the lot on Sunday. Gary provided good support. We are happy new owners."

—Andrew D., December 2018

"Bobby Quema was such a wonderful salesman and gave my family the most personal experience at Primo Honda. My aunt recommended working with Bobby to my parents and I as she purchased a black Clarity, and it was a pleasure. He was able to find my parents and I something we both liked and we ended up purchasing 2 more cars - a black Pilot and a black CR-V. Bobby provided an excellent caliber of service and it was so kind of him to introduce the manager, Gary Hutchinson. It was such a pleasure to meet Gary, learn about his experience, and also the evolution of Primo Honda. Everyone was so kind and friendly and really made our car shopping experience one of a kind. Every company should provide this caliber of service. Also, our family is major chai tea lovers, and the Starbucks chai tea latte machine was amazing!"

—Audriana C., December 2018

"Right from the start, I was impressed by the clear signs telling me how to get to the service area. Once I dropped off my car, the service was super fast, I didn’t even have to sit and wait. Everyone I talked to was kind, helpful, and efficient. Also the waiting area was gorgeous. There was couches inside and a beautiful balcony outside as well."

—Molly K., December 2018

"Sammy Martinez was an excellent representative of Honda. Everyone was very friendly. The coffee was great. I liked having the wifi and TV as I waited."

—Sheila M., December 2018

"P was great! Very helpful and kept me in the loop with the progress of my car. I thought the offer to have an Uber take me home and then to bring me back was fantastic and I really appreciated it!"

—Julie B., December 2018

"Ryan was wonderful to work with calming presence, kind, considerate and cared to get to know me in a genuine way. Went the extra mile and drove me home so I could get home easily."

—Paige C., December 2018

"Luis was the sales person who helped me and I must say that he is very customer focused. He tries to understand the exact needs of the customer before suggesting anything random. The best thing about him is his honesty. This is what made me purchase a vehicle from this Honda showroom over others."

—Krupa B., December 2018

"Personnel were very personable and I felt that everyone I met was working hard to make my experience there a pleasant one. I also appreciated how clean and well-kept the dealership is, both in the customer areas and the outside."

—Kathryn G., December 2018

"Friendly staff. Clean environment. Fast service."

—Jaifu W., December 2018

"Raymond and Sonny ALWAYS work hard to take GREAT care of me from the moment I walk in the door. I never need to worry when I need my car repaired or my oil changed. I know I am in safe and skilled hands."

—Kimberly C., December 2018

"Very good customer service and friendly staff."

—Prasad M., November 2018